Company details
- Company
- Nuvio (Pty) Ltd
- Registration number
- To be confirmed
- Head of the company
- To be confirmed
- Information Officer
- To be confirmed
- privacy@ficlynx.co.za
- Phone
- To be confirmed
- Street address
- To be confirmed
- Postal address
- To be confirmed
The Information Regulator’s guide
The Information Regulator publishes a guide on how to use PAIA and POPIA. You can get it from inforegulator.org.za.
Records we hold
- Company: incorporation documents, statutory registers and minutes.
- Finance and tax: financial statements, tax records, invoices and payment records.
- People: employment contracts and personnel records.
- Customers: agreements, account and billing records, and support correspondence.
- Service: verification records, consent records, audit trails and security logs, held for our customers as their operator.
- Suppliers: supplier agreements and correspondence.
Records available without a request
Our privacy notice, terms of service and prices are on this website.
Records kept under other laws
These include the Companies Act 71 of 2008, the Income Tax Act 58 of 1962, the Value-Added Tax Act 89 of 1991, the Basic Conditions of Employment Act 75 of 1997, and the Financial Intelligence Centre Act 38 of 2001 for records held on behalf of our customers.
Personal information under POPIA
Our privacy notice sets out why we process personal information, the people and information involved, who receives it, cross-border transfers and how we protect it.
How to make a request
- Complete Form 2, available from the Information Regulator, and send it to the Information Officer at the address above.
- Give enough detail to identify the record and yourself, and say which right you want to protect or exercise.
- If you are verified through FIClynx, the organisation that asked you to verify holds your record, so make your request to it first.
Fees and response
The fees prescribed under PAIA may apply. We respond within 30 days, or tell you if the law allows us more time and why. We may refuse access on the grounds PAIA sets out, and we will give our reasons in writing.
If you disagree
You may complain to the Information Regulator or apply to a court. Details are in the Regulator’s guide.